The Social Security Institute (IPS), the Paraguayan institution responsible for social security and public health services for its insured members, launched the 2026 Digital Census of Retirees and Pensioners on Monday, September 7. The update is mandatory, free of charge and will be available until December 7 for about 90,855 beneficiaries. As the institution that administers Paraguay’s pension system, IPS uses the census to keep the records that support benefit administration up to date.
The census was approved by Resolution C.A. No. 057-008/2026 of the IPS Board of Administration and complies with Article 47 of Law No. 430/73. The law requires the institute to keep the social security system’s records up to date and beneficiaries to provide the requested information.
The form requests personal and contact details, including address, telephone number, email address, marital status and information about family members or heirs. The update is intended to help IPS improve communications, plan services, strengthen administrative controls and reduce the risk of improper payments affecting the Common Retirement and Pension Fund.
The procedure will be carried out exclusively online, by computer or mobile phone, using documentation and identity-validation mechanisms. Bicia Jarolin, coordinator of the IPS Directorate of Retirements, said in an interview with Paraguayan media that the census is conducted every three years and that the current edition seeks to simplify the process compared with the 2020 census, which required printed copies and certificates.
IPS also clarified that the census does not automatically interrupt monthly payments. The registration update is different from the proof of life, a periodic procedure used to confirm that a beneficiary is alive and maintain payment of the benefit. As Jarolin explained, failure to complete the proof of life, which is carried out every three months, may suspend payment until the situation is regularized; the census, meanwhile, is intended to update personal, family and contact records. In practice, completing the census does not prevent payment suspension if the separate quarterly proof-of-life requirement is missed.
Beneficiaries who have difficulty accessing the internet, have limited mobility or struggle to use digital tools may seek in-person assistance at authorized facilities, according to guidance issued by IPS. Support is available at regional offices and at retiree service locations, including Parque de la Salud, Hospital 12 de Junio and Hospital Ingavi, in Asunción and the Central Department. Hospital Central was excluded from the list to prevent congestion in emergency and high-complexity areas.
For guidance, IPS provided the WhatsApp numbers 0962 120185 and 0962 354854, as well as the email addresses [email protected] and [email protected]. Beneficiaries are advised to have their identity card and up-to-date information about their family members with them.