Paraguay expanded its use of digital public services and tax tools. Portal Paraguay recorded 154,041 online procedures in August and continues to average more than 500,000 active users per month, while the National Integrated Electronic Invoicing System (SIFEN) already includes more than 50,000 authorized taxpayers.
Developed by the Ministry of Information and Communication Technologies (MITIC), Portal Paraguay serves as a hub for more than 500 public services. Access requires Electronic Identity, which has surpassed 1.57 million registrations. The official app has accumulated 887,048 downloads, in addition to queries made through the paraguay.gov.py website.
The documents requested most often in August included police clearance certificates, which accounted for 27.5% of requests; declarations stating whether or not a person is a public employee, at 13.7%; and judicial records, at 9.5%. Course certificates, identity card data queries, salary and social security affiliation certificates, and vaccination records also represented significant shares.
Electronic Identity can be created through Portal Paraguay, which allows users to begin registration to access the state’s digital services.
In the tax system, the National Directorate of Tax Revenues (DNIT), Paraguay’s tax and customs authority responsible for tax collection, tax oversight, and customs administration, reported that SIFEN had surpassed 50,000 taxpayers authorized to issue electronic tax documents through the e-Kuatia and e-Kuatia’i systems.
Small taxpayers account for 88.6% of the group. Medium-sized taxpayers represent 10%, and large taxpayers 1.4%. Among economic activities, personal services stand out, accounting for 9.14% of issuers, followed by professional, scientific, and technical activities, at 5.45%, and literary, civic, social, and other organizations, at 4.37%.
Adoption remains concentrated in the main economic centers: Asunción accounts for 31.1% of electronic billers, the Central Department for 30.3%, and Alto Paraná for 14.1%. Together, the three territories account for 75.5% of the total, indicating that tax digitalization is advancing more quickly in the country’s commercial and business centers.
The figures show two distinct fronts in Paraguay’s digital transformation: citizens using online platforms to obtain documents and companies switching to electronic tax records. For the government, the change could reduce queues and operating costs while expanding tax oversight capacity; for users, it shifts a growing share of procedures from in-person services to systems that depend on digital identity and internet access.